Weflow

Technical Setup

Weflow detects the meeting language automatically and transcribes 96 languages. The accuracy tiers, how to change the language, and what word error rate means.

Automatic Language Detection and Supported Languages

How Weflow summarizes every recorded meeting from a template, emails the summary to internal attendees, and stores it on the Salesforce event record.

AI Meeting Summary Templates in Conversation Intelligence

Weflow writes follow-up emails from your meeting in the meeting's language, with templates for summaries, check-ins, next steps, proposals and more.

AI Follow-Up Emails After Meetings

Controls in the Weflow recording player: play and pause with the space bar, skip 15 seconds, mute, change playback speed and toggle fullscreen.

Using the Recording Video Player

Leave time-stamped comments on the video, highlight transcript text, tag colleagues with @, and follow every note in one comment feed on a recording.

How to Comment on Recordings

The Health Metrics tab shows meetings recorded, success rate, skip rate and error rate over 7, 30 or 90 days, with a CSV export to investigate skipped meetings.

Recording Health Metrics Overview

Trim clips from recorded calls in the transcript, share them by link, and curate playlists for coaching, onboarding and enablement. Step by step, with a video.

Introduction to Clips and Playlists Available for Recordings

How sales managers use Weflow day to day: team activity in Insights, deal activity in Pipeline Management, deeper questions in Ask AI, and rep call reviews.

Manager Guide: Reviewing Rep Activity and Calls

Overview of Conversation Intelligence product.

Conversation Intelligence 🧠 🎙️ ✨

Learn how Weflow's Conversation Intelligence records, transcribes and summarizes your calls, with auto-linking to Salesforce records, multi-language transcripts, AI summaries, follow-up emails and coaching feedback.

Conversation-Intelligence Overview

Recordings, summaries, coaching and follow-ups.

Using Conversation Intelligence

Changelog

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