Skip to main content

How to Fix Charts Broken by a Wrong Amount Value

Send us the record IDs, then delete and recreate the records in Salesforce with the correct amount, because the wrong value lives on in Opportunity history.

This can quickly be fixed. Follow these steps to clean up broken charts that were created due to incorrect amount values being added to the Opportunity history:

  1. Contact us with the record ID(s)

  2. We will manually remove the wrong values from our databases

  3. Delete the wrong record(s) from your Salesforce instance

  4. Re-create the wrong record(s) with the correct values

The records must be deleted and re-created because the wrong amount will be stored within the Opportunity history. As such, they will return if Weflow needs to re-process your data, e.g., because of changes to the fields you used or new analytics and charts we may provide.

Did this answer your question?